Privacy Policy

Midwest Trailer Repair Services Inc.

Last Updated: December 2025
Contact Email: devon@mwtnt.com

1. Introduction

This Privacy Policy explains how Midwest Trailer Repair Services Inc. (“we,” “our,” “Company”) collects, uses, protects, and shares your information when you interact with our website, request service, or communicate with us.

By using our Services, you agree to the practices described here.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

  • Name

  • Phone number

  • Email address

  • Business name

  • Trailer type, VIN, or service details

  • Payment information

  • Messages or communications

B. Automatically Collected Information

When visiting our website, we may automatically gather:

  • IP address

  • Device type

  • Browser data

  • Pages viewed

  • Time and date of visits

C. Cookies & Tracking Technologies

We may use cookies, analytics, and similar tools for website performance and user experience.
You may decline cookies through your browser.

3. How We Use Your Information

We use your information to:

  • Provide repair services and schedule appointments

  • Communicate with you about jobs, updates, or billing

  • Send quotes or service confirmations

  • Improve our website and customer experience

  • Maintain internal records

  • Comply with legal obligations

4. How We Share Information

We do not sell your information.
We may share information with:

  • Service providers (payment processors, scheduling tools, hosting services)

  • Vendors supplying parts or materials

  • Legal authorities when required by law

  • Advisors such as accountants or auditors

All partners only receive the minimum necessary information to perform their function.

5. Data Security

We implement reasonable physical and digital safeguards to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain data only as long as needed for:

  • Legal requirements

  • Invoicing and financial records

  • Business operations

  • Warranty tracking

You may request deletion of your information where legally permissible.

7. Your Rights

You may request to:

  • Access your personal data

  • Update or correct your information

  • Request deletion (where allowed)

  • Opt out of marketing communications

To request any of the above, contact devon@mwtnt.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect information from minors.

10. Updates to This Policy

We may revise this Privacy Policy at any time. Updates are effective when posted to our website.

11. Contact Information

For privacy questions or requests, contact us at:
devon@mwtnt.com